Insights Archive - Page 3 of 15

A line drawing of a figure standing between books falling over. The figure is holding them up.

Brace for Impact.

You’ve just woken up to a buzzing cellphone. Just as you reach to silence it, you notice that dozens of text messages have come in while you slept.Brace yourself: your organization is in an active crisis, and you’re going to need to guide…

A line drawing of a single road, coming to a fork in the road. Two directional signs stand between.

Finding The Words

You Decide.

When I was young, I loved the Choose Your Own Adventure book series. Each book in the set presented readers with a unique set of pathways that—based on your own choices as a reader—would determine the main character's actions and the plot's…

A line drawing of hands holding the world.

Finding The Words

What Will You Do?

October 26, 1948. That’s the day a mysterious fog descended upon the valley town of Donora, Pennsylvania. Residents of the small mining town had grown used to murky air over the years but on this day in Donora, the morning fog just didn’t…

A line drawing of a hand with its fingers crossed.

Finding The Words

Leap of Faith.

25 years ago, a Detroit journalist named Mitch Albom was at the height of his sports reporting career. At the time, he was an up-and-coming ESPN reporter, working 100-hour-weeks between television and radio appearances, and his syndicated column.…

A line drawing of an hour glass flipped over, with sand running down it.

Finding The Words

Blink.

“When your hourglass runs out of sandYou can't flip it over and start againTake every breath God gives you for what it's worth.” Don’t blink. Those are words from Kenny Chesney’s 2007 country ballad Don’t Blink. The song tells…

A line drawing of a hand does the ASL sign for "love," also the signal that Spiderman uses to shoot spiderwebs.

Finding The Words

Watch for the Signs.

In 2020, the video game world learned something special about Marvel’s newest Spider-Man character, Miles Morales. Turns out he’s pretty good at American Sign Language (ASL). Superfans already knew the character to be bilingual from the…

In a workplace, it’s particularly important to challenge unnecessary urgency wherever it’s visible. And as communicators, we have the tools and expertise to foster a healthier paced work environment that prioritizes people over profit.

Industry Commentary, Team Management and Workplace

Navigating a False Sense of Urgency in the Workplace

In a society that tends to prioritize productivity over well-being, it’s no surprise that many professionals are hesitant to take time for themselves during the workday. According to a study conducted by Tork in 2021, 39% of people occasionally,…

A line drawing of a mom bend down to hug her daughter.

Finding The Words

No Apology Needed.

Several years ago, I was working with a national nonprofit on a campaign that required a heavy stretch of out-of-state travel. At the time, Brian and I were working in business together, and our daughter was quite young. After coming up empty…

"Brave spaces open dialogue about challenging topics, encouraging perspectives to be voiced without a fear of judgement, exclusion, and discrimination." - Nimra Haroon Mission Partners Senior Strategist

Industry Commentary, Leadership, Race Equity, Team Management and Workplace

Transforming Safe Spaces to Brave Spaces

Does the thought of creating a safe space ever make you nervous? Last year, I felt that way as I was preparing to facilitate a workplace satisfaction conversation for a group of employees. I was responsible for guiding a space that was about…

A line drawing of a pitch of water is boiling over a hot flame. Steam comes from the top.

Finding The Words

The Boiling Point.

There’s a great book by Sam Parker and Mac Anderson called 212°: The Extra Degree, that my friend Eric Elliott turned me onto earlier this year. 212° is the temperature at which water boils. Just one degree less, at 211°, and hot water…

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