Connecting and Communicating on Mental Health
By Carrie Fox
After the great chef and storyteller Anthony Bourdain passed away last week, his mother, Gladys Bourdain said in an interview with The New York Times that “he was absolutely the last person in the world I would have ever dreamed…
Communicating Outside of Comfort Zones
By Carrie Fox
To communicate effectively, we know that the people with whom we’re speaking—the humans at the receiving end of our messages— are just as important as the words we use. But we also realize that the human element of communicating…
What Bias is Hiding in Your Writing?
“You can observe a lot by watching.”
Yogi Berra was right. You can, in fact, observe a lot by watching. The baseball great, who would have turned 93 this weekend, had his fair share of Yogi-isms, but this one has always been…
The Trouble with Assumptions, and How to Keep Yours in Check
“Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won't come in.” Isaac Asimov
Do any of these sound familiar?
I can only assume they’re going to do A…
For the sake of this…
Finding Swing: Syncing Up Your Team for Success
In rowing, we call it swing.
All four, or eight, members of a crew cut through the water, their oars at the same speed, pulling with the same pressure, at the same time. It’s exacting. And difficult. But, when it happens, magic occurs.…
Building Equity and Breaking Bias in Storytelling
By Carrie Fox
“When You Know Better, You Do Better.”
Maya Angelou
Tucked inside the March 13 edition of our What We’re Reading newsletter, we shared a story written by Atlantic journalist and science…
What Would You Write?
By Carrie Fox
Simple messages can have a lasting impact.
In the summer of 2016, Carolyn and I attended the Social Innovation Summit in Washington, DC. It was, as it always is, a gathering of powerhouse social entrepreneurs, community leaders,…
Creating A Customer Experience That Goes The Extra Mile
There's a yellow Post-it note that’s been anchored to my desk for many months now. It’s scribbled with a newish take on an old adage by Hall of Fame football player Robert Staubach, who said “There are no traffic jams along the extra mile.” …
Building Trust: Tips for Becoming a Better Spokesperson
By Carrie Fox
Earlier this week, I facilitated a media training workshop for a group of senior leaders in sustainability, though I admit the session featured more far more than media training 101. With a mix of traditional media training,…
The Women We Admire Most
By Carrie Fox
"We all move forward when we recognize how resilient and striking the women around us are."
Rupi Kaur
Every day, I enter a workplace surrounded by women I admire; women who press for progress on issues that matter…