What It Means to Work at Mission Partners

Mission Partners, a strategic communications firm and Certified B Corporation™, seeks a Director to lead successful client engagements. As a lead on client projects, the Director serves as both a supporting strategist and a doer, ensuring deliverables are of the highest quality. Reporting to the VP of Client Service, this role is responsible for maintaining strong client relationships, guiding Account Executives and/or Account Coordinators, and advancing client goals with excellence. The Director serves as a critical link between strategy and execution on our client accounts.

• This position calls for a leader who leads with care for people. The selected candidate will guide and mentor Account Executives, supporting their project execution and professional growth.

• The right candidate is a strategic thinker who can align high-level vision with detailed, high-quality execution — serving as both trusted advisor and hands-on doer.

• This position also requires a leader who builds deep, client-specific industry knowledge and stays current on what matters in each client’s field, bringing that expertise to bear in planning sessions and strategic recommendations.

ABOUT THE POSITION

Strategic Leadership

• Serve as the internal expert on the body of work, serving as a trusted advisor and aligning deliverables with client objectives

• Develop and present strategic plans and concepts to clients, ensuring messaging and campaigns align with client goals.

• Collaborate with the VP to set strategy and vision for client projects.

• Lead planning sessions with clients, helping to define their goals.

Client & Team Management

• Serve as the primary client relationship manager, building trust and long-term relationships.

• Guide and oversee the work of Account Executives, serving as a mentor in project execution and professional growth.

• Ensure seamless communication and alignment between the client and the internal team.

Excellence in Execution

• Actively build client-specific industry knowledge, stay on the cutting edge of what matters in respective client fields; attend webinars, conferences, and networking sessions relevant to client service areas

• Lead on key aspects of client deliverables and contribute as a doer on client projects.

• Oversee research and content creation performed by Account Executives, ensuring quality and alignment with client goals.

EXPECTATIONS

Mission Partners is a service-based business that uses communications tools to help our purpose-driven clients achieve their fullest potential. We expect our team members to exercise care and thought when working and interacting with clients, keeping in mind the broader objectives and performance metrics of our work, as well as the client’s needs.

We leverage the Management Center’s project management model to ensure transparency and accountability throughout project management. We meet often to ensure that every team member clearly understands their objectives and that the team works collaboratively to advance our goals.

Additional expectations for this position include the following:

• A stated and proven commitment to Mission Partners’ company values.

• Intellectual curiosity and a demonstrated ability to work collaboratively.

• Strong strategic thinking skills, ability to align high-level vision with detailed execution.

• Expertise in communications, campaign development, messaging, and strategic planning.

• Demonstrated commitment to diversity, equity, and inclusion.

• Proven experience in managing client relationships and leading account teams.

• Demonstrated ability to mentor and develop team members.

• Exceptional presentation and communication skills.

• Positive attitude and a team player.

• Keen attention to detail.

• Proactive problem solver.

• Ability to manage and prioritize competing demands while always delivering high-quality work.

• Comfort working in a fully remote environment; experience leading virtual, on-camera meetings with clients

COMPENSATION AND BENEFITS

Salary negotiation is inherently inequitable. Mission Partners is committed to salary transparency and pay equity. The non-negotiable starting salary for this full-time position (at least 40 hours per week) is $104,407.

• This position reports to a Vice President, Client Service.

• Our primary office is based in Rockville, MD. This is a remote position. Mission Partners prioritizes candidates based in Washington, D.C., Maryland, Virginia, Pennsylvania, Minnesota, California, or Texas. 

• Benefits include comprehensive health coverage; 401K with company investment, company-paid life insurance, wellness program, charitable gift match; generous vacation time; and sabbatical time, flexible work policy.

APPLICATIONS

To apply, please email a resume and cover letter to Ericka Best (ericka@mission.partners) with the subject line Mission Partners – Director. Applications open August 26, 2026, and will be accepted on a rolling basis until the position is filled.

Mission Partners, a strategic communications firm and Certified B Corporation™, seeks an Account Executive to serve as a frontline project manager, ensuring client deliverables are executed efficiently and effectively while maintaining excellent communication and organization. Reporting directly to a Director, this role provides a seamless client experience and serves as a critical link between strategy and execution for our client accounts. 

As with the agency's work, this position's work will be rooted in our values. At Mission Partners, we know that clearly defined and shared values shape how people and teams achieve social impact. That's why we center our values in all we do and every business decision we make as we work toward a more just and equitable world. 

• People come first. We prioritize people in everything we do, showing deep respect through our words, decisions, and the care and attention we give each other. 

• Integrity. We are honest, ethical, fair, and accountable to those with whom we work. People trust us to adhere to our word, and we work hard to earn and maintain that trust. 

• Excellence. We always bring our best — to our work, our clients, and to each other. We are seasoned consultants and experienced doers who understand the value of thoughtful analysis, clear rationale, and contextual communications in moving from ideas to implementation. 

• Courageous leadership. We are willing to challenge the status quo in business and communications and we believe that open, honest, and vulnerable conversations are critical to drive impact and advance equity. 

• Continuous learning and growth. We are a dynamic team that continuously learns, innovates, and improves. We seek first to understand and then apply what we learn to evolve our work. 

At Mission Partners, Account Executives support strategy development and implementation on client projects, including but not limited to primary and secondary research (gathering, analyzing, and reporting on outcomes and insights), writing, and project management. Account Executives work across various projects, leveraging skills in writing and editing, coordination of campaign project plans, and research. 

• This position calls for someone who is organized and detail-oriented, with the judgment to keep multiple client projects moving forward at once without losing sight of the details.  

• The right candidate is a strong communicator who can liaise confidently between clients and internal team members, keeping everyone informed and aligned.  

• This position also requires a "doer" — comfortable drafting deliverables and handling the hands-on work required to move projects forward. 

ABOUT THE POSITION

Client Management and Communications 

• Liaise between clients and internal team members, keeping clients informed of progress and updates 

• Support or lead regular client calls, depending on the project scope and at the direction of Director/VP 

• Deliver internal and external weekly project updates 

• Foster strong relationships with clients · Work with account leadership to ensure deliverables align with goals 

Project Management 

• Manage project timelines, milestones, and deliverables to ensure on-time completion 

• Maintain organized documentation, including agendas, notes, Asana boards, and updates 

• Proactively address challenges or roadblocks to maintain project momentum 

• Ability to grasp a client scope and identify the steps required to achieve it 

• Ability to manage up to ensure work is moving forward effectively and efficiently 

Implementation 

• Collaborate closely with VPs and Directors to execute on client projects 

• Serve as a "doer," drafting deliverables and handling tasks to move projects forward 

• Organize and facilitate project meetings, prepare materials, and follow up with action items 

EXPECTATIONS

Mission Partners is a service-based business that uses communications tools to help our purpose-driven clients achieve their fullest potential. We expect our team members to exercise care and thought when working and interacting with clients, keeping in mind the broader objectives and performance metrics of our work, as well as the client's needs.  

We leverage the Management Center’s project management model to ensure transparency and accountability throughout project management. We meet often to ensure that every team member clearly understands their objectives and that the team works collaboratively to advance our goals.  

Additional expectations for this position include the following:  

• A stated and proven commitment to Mission Partners' company values 

• Intellectual curiosity and a demonstrated ability to work collaboratively 

• Demonstrated commitment to diversity, equity, and inclusion 

• Proven ability to manage multiple projects and associated deliverables simultaneously 

• An understanding of inclusive and plain language practices and an ability to write across various channels and mediums 

• Strong organizational and time management skills, familiarity with project management, and experience working in a client services environment required 

• Positive attitude and a team player 

• Keen attention to detail 

• Proactive problem solver 

• Ability to manage and prioritize competing demands 

• Comfort working in a fully remote environment; comfort with virtual, on-camera meetings with clients 

COMPENSATION AND DETAILS

Salary negotiation is inherently inequitable. Mission Partners is committed to salary transparency and pay equity. The non-negotiable starting salary for this position is $76,490.89 for a 40-hour-per-week position. 

• This position reports to a Director 

• Our headquarters are in Rockville, MD, but this is a remote position. Mission Partners prioritizes candidates based in Washington, D.C., Maryland, Virginia, Pennsylvania, Minnesota, California, or Texas.

• Benefits include comprehensive health coverage; 401K with company investment, company-paid life insurance, wellness program, charitable gift match; generous vacation time; and sabbatical time, flexible work policy.

APPLICATIONS

To apply, please email a resume and cover letter to Ericka Best (ericka@mission.partners) with the subject line Mission Partners – Account Executive. Applications open September 25, 2026, and will be accepted on a rolling basis until the position is filled.