Leadership Archives - Mission Partners

Creating A Customer Experience That Goes The Extra Mile

There's a yellow Post-it note that’s been anchored to my desk for many months now. It’s scribbled with a newish take on an old adage by Hall of Fame football player Robert Staubach, who said “There are no traffic jams along the extra mile.” …

Two women smiling and talking over a coffee

Industry Commentary, Leadership

Here’s Why Leading with Empathy Matters – And How You Can Do It Better

By Carrie Fox Several years ago, a young employee was having a hard time concentrating at work, and while it was clear she was struggling to connect with her peers and meet certain deadlines, she was also noticeably uncomfortable…

a young child in a pink winter coat holding their caregiver's hand

Industry Commentary, Leadership

A World of Good

By Carrie Fox Charnice Milton was a young community reporter working for the Capital Community News in Washington, DC. On May 27, 2015, she was on her way home from covering a story in D.C.’s Ward 8, when she was killed at her bus stop…

Children in colorful t-shirts and jeans onstage

Industry Commentary, Leadership

The Promise to America’s Children and Youth

20 years ago last week, five living Presidents and Nancy Reagan were gathered together in Philadelphia at an event called the President’s Summit for America’s Future, hosted by General Colin Powell, to make a promise to our children and…

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