ACES

In Montgomery County, Maryland, three public education institutions—Montgomery County Public Schools, Montgomery College, and The Universities at Shady Grove—have repeatedly experienced the power of education to change the trajectory of the lives of their students. Since 2013, the educational institutions have formalized their work through a collective impact initiative, Achieving Collegiate Excellence and Success (ACES). Together, the organizations have bridged identified gaps in their own systems by providing a seamless pathway of support that starts in high school, continues to community college, and through the attainment of a bachelor’s degree to ensure that college completion is possible for all students.

In 2018, ACES brought on Mission Partners to formalize the messaging that would unite the three organizations and serve as the foundation for a shared set of promotional materials about the programming. Mission Partners worked with leadership from the three educational institutions to reimagine the way in which representatives of ACES talk about the program. Mission Partners conducted in-depth interviews with stakeholders from each organization, as well as current students and alumni to uncover the impact of ACES. With a fresh set of messages on hand, Mission Partners developed a case statement, fact sheet, and funder pitch deck to support the work of the ACES team. Additionally, Mission Partners developed an infographic that explains how ACES is experienced by a student at each of the three organizations.

“The Mission Partners team provides stellar customer service and tight project management. I never felt like I was chasing after them, they kept us in line.”

– Team Lead, ACES

Kristine Neil

Fractional Web Partner

I'm Kristine Neil - a communications strategist who has spent 20+ years designing websites, first running a full-scale design and marketing agency, and now leading my own studio. I've been the creative director managing the work, the coder quietly fixing what others couldn't, and the strategist in the room asking why before how. Somewhere between the MBA and the other degrees, I decided web design was just one tool in a much bigger toolbox - the real work is figuring out what you're trying to say, who needs to hear it, and what's getting in the way. A website is just where all of that comes to life.

I mostly build on Squarespace, and after years deep in the platform I know how far it can go and when to push past its limits. These days, I'm especially drawn to working as a fractional partner - getting to know an organization over time and helping with whatever moves them forward, whether that's a full redesign, an ongoing hand with content and strategy, or just being the person who knows their site best. I write here about AI, UX, eCommerce, web strategy, and making the complex feel a little more human.

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