a young man looking directly at the camera as a subway train speeds behind him

The Trouble with Assumptions, and How to Keep Yours in Check

“Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won't come in.”  Isaac Asimov Do any of these sound familiar? I can only assume they’re going to do A… For the sake of this…
A group of women on a crew team rowing on the Anacostia river

Finding Swing: Syncing Up Your Team for Success

In rowing, we call it swing. All four, or eight, members of a crew cut through the water, their oars at the same speed, pulling with the same pressure, at the same time. It’s exacting. And difficult. But, when it happens, magic occurs.…

Building Equity and Breaking Bias in Storytelling

By Carrie Fox   “When You Know Better, You Do Better.”  Maya Angelou   Tucked inside the March 13 edition of our What We’re Reading newsletter, we shared a story written by Atlantic journalist and science…
An image from outer-space at night showing the lights in Italy

What Would You Write?

By Carrie Fox Simple messages can have a lasting impact. In the summer of 2016, Carolyn and I attended the Social Innovation Summit in Washington, DC. It was, as it always is, a gathering of powerhouse social entrepreneurs, community leaders,…

Creating A Customer Experience That Goes The Extra Mile

There's a yellow Post-it note that’s been anchored to my desk for many months now. It’s scribbled with a newish take on an old adage by Hall of Fame football player Robert Staubach, who said “There are no traffic jams along the extra mile.” …
A man holding a smart phone taking video of speakers onstage

Building Trust: Tips for Becoming a Better Spokesperson

By Carrie Fox Earlier this week, I facilitated a media training workshop for a group of senior leaders in sustainability, though I admit the session featured more far more than media training 101. With a mix of traditional media training,…

The Women We Admire Most

By Carrie Fox   "We all move forward when we recognize how resilient and striking the women around us are." Rupi Kaur Every day, I enter a workplace surrounded by women I admire; women who press for progress on issues that matter…
A sign post with signs pointing in multiple direction that all say SOLUTION

This Question Will Make You a Better Problem Solver

Think about the last big problem you needed to solve. If you’re like most, you likely laid out the facts in front of you, asked yourself a series of questions tied to the problem, and used your analytical skills to determine the best solution. But,…
A paper chain of people figures

The Trouble With Like-Mindedness

By Carrie Fox   I used to think that one of the key pillars to success was to surround myself with like-minded people. Surely, those who thought similarly to me and who had taken similar education or career paths would be my best…
a kid with their arms out on their parents shoulders

Finding Harmony Through Tragedy

By Carrie Fox Fifty years ago, on December 24, 1967, Martin Luther King, Jr. delivered his Christmas Sermon on Peace and Nonviolence from Ebenezer Baptist Church at Atlanta, Georgia. As I reflect on the tragic events of this week, there no…